Reception is available every day from 7am to 7pm. Do you have any questions? Contact us by e-mail at or by phone at +420 583 222 010. We are fully at your disposal.

Check-in/ out

Arrival at the accommodation is possible from 2pm to 7pm. Out of these hours it is necessary to contact the reception. Rooms must be vacated by 10am on the day of departure.


Breakfast is served in the breakfast room every day from 8am to 10am.

Dinner/ halfboard

Breakfast is buffet style and is included in the room rate. Dinner is at an additional cost of CZK 350 per person. Children under 12 years pay CZK 250 for dinner.


Parking is included in the room rate and is located behind the hotel building. It is large enough for both guests staying in the hotel and visitors of the restaurant. 

Wi-Fi connection

Wi-Fi internet access is available throughout the property free of charge.

Baby cot

A cot with bed linen can be ordered for 150 CZK/night. The order must be confirmed by our reception.

Luggage storage

Are you planning to explore the surroundings of the hotel on the day of departure? We will be happy to store your luggage after departure.

Spa Velké Losiny

The spa is only a 10-minute walk from the hotel. Take advantage of stays where the price of accommodation, dinners and access to the spa is discounted.

Discounts for children

Children under 5 years stay free of charge (without bed and services). Children up to 12 years of age can enjoy a discount for their own bed. Children up to 12 years of age can also enjoy a discounted price for dinner.

Other discounts

Are you going to Jeseníky for a longer period of time? Take advantage of our 10% discount for stays of 5 nights or more.